Cynthia is AMAZING!! We were first time buyers so all of this was new to us. We were scared going in but Cynthia is so knowledgeable and made the process as smooth as it could possibly be. She was very responsive and always put us at ease and answered any and all questions we had. We started actively looking in January and we got our keys this past Saturday. It was a pleasure working with Cynthia and we will definitely be reaching out to her again.